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We help teachers to manage relationship fall-outs as well as develop young peoples skills to prevent more serious bullying incidents. Training modules encourage children to develop broad skills for life-learnings, fostering independence and critical thinking. We help to discover and to resolve any underlying problems with a practical and straightforward approach, following a proven methodology. Staff can be confident of employing best practise and of nurturing their pupil's self-development journey through encouraging co-operation and respect for others. We record the progress and provide reports for on-going improvements.


We provide software to support staff with a clear process that can be use in day-to-day interaction with pupils, staff, and parents. The software is based on extensive experience using restorative approaches. School staff are able to capture key information  and then use a step by step methodology to resolve any issues. 




Giving kids the tools to resolve difficult situations



We all want our children to be happy and healthy at school and to reach their potential. We know that along the path to independence there will be times when our children face difficult decisions and situations and we aim to equip them with the tools to make the right decisions and to behave responsibly.


To have a child experience issues can be distressing for parents and carers alike.  We provide a way in which parents can report these incidences to their school (named or anonymous).  This informs the school, they can respond with support to monitor and resolve the situation.


Parents of children want to know that the school is actively ensuring the safety of their child. The Schools use of software can provide the necessary reassurance. The situation is recorded, monitored and the School receives reporting on any patterns or trends. This equips the School with the knowledge to take prompt action to stop any harmful behavior. All incidents are treated in a consistent way, using the best practice available


Advice for parents


1.            Be willing to listen


Children and young people always worry about telling their parents. They fear that it will upset you or make you angry.

It is important that they feel they will be listened to, without being blamed or judged.


2.            Recognise the courage


When being told about upsetting incidences, listen to what your child is saying and praise them for having the courage to tell you.


3.            Record key facts


Make notes of who was involved, where it happened, and what was happening 


4.            Who knows? 


Find out if your child or children have told anyone in the school what happened. Have they told the lunchtime supervisor, a teacher, left a note in a worry box or sent an email. It is important to find out if anybody else in the school knows what’s happening and is already dealing with the incident.





5.             Focus on the solutions that they want. 


Speak to your child or children about what action they want to happen next. Everybody wants poor behaviour to stop but it is important to have some specific actions that will help e.g. this can be wanting the person (or group) to leave them alone, to tell the teacher first, or to be friends.


6.            Track what’s happening. 


Keep a journal with your child of incidences that have occurred. This way you record both distressing and positive experiences and this will assiste the process when professionals seek to find patterns in the behaviours and the frequency.



7.            School Policy. 


Make sure you have a copy of the school or organisation’s policy. Is important to know what steps will be taken.


8.            Keep focussed on the solutions. 


When meeting with the school or other professional it is important to remain calm and be clear on what has been happening and how you would like the situation to be addressed.


9.            Agree next steps. 


Keep a personal record of what was agreed in the meeting, by who, and what will happen next. For example, will there be follow-up meetings or will staff in the school be monitoring the situation?


10.          Keep communicating.


Keep your child informed of everything that is happening to reassure them that action is being taken. Reaffirm that they were right to come to you as it is important that as a family problems can be solved together.

Restorative justice in schools


From studies undertaken by the Youth Justice Board, the results prove that when Restorative Justice is applied within a school, the success rate for resolution increases significantly.  


Restorative Justice enables those involved to communicate and agree on how the harm caused is to be repaired. In a study conducted over 625 incidents involving 1,434 pupils it was shown that:


































OFSTED Inspection Framework and how ConflictHub supports schools


ConflictHub fully supports the Ofsted Framework under section 5 of the Education Act 2005. Our approach and compliance to the framework is set out below:


We belive that it is important to give teaching staff all the tools they need to resolve difficult situations. In addition to providing teaching staff with resolution and reporting software, we believe that teachers should be equipped with up to date knowledge of restorative approaches and trends. Included in the software is a 9 module training course  designed by experts in the field. The course material is always current and informs teachers of the latest trends , such as the latest Social Media sites used to exhibit bullying.


By joining the course, teachers can create groups, hold discussion forums on specific topics or dip in and out of webinar lectures. Our aim is create the worlds first 'expert community' that learns from, and shares topics, between school communities. The training modules are optional and are included in the cost of the software.


Schools that have succesfully recorded and resolved incidents will qualify for accreditation allowing the school to apply the certification on their web site or appropriate school literature.

Resolve conflict situations

School and teacher certification

anti bullying software
anti bullying software


Upon successful completion of the training modules, Teachers will be certified, allowing the school to apply their certification on their web site or appropriate school material. ConflictHub provides higher levels of certification for the school as additional teachers complete the training.






The cost of bullying in a school


The service saves schools time and money with a fast process driven methodology leading to satisfied pupils, parents and teachers. Download the calculator to input your own schools variables.






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